Privacy Policy

1. Who is responsible for your data

MIMS Auto Health (“MIMS”, “we”, “us”). We handle your personal data in line with the Nigeria Data Protection Act 2023.

Email: mimscpa@gmail.com
WhatsApp: 0704 240 2011

2. What we collect

From the waitlist form:

• your name and WhatsApp number (and your email, if you give one);
• whether you are a car owner, mechanic or workshop, service centre or fleet, or car dealer;
• your location (Abuja, a north central state, or another city or state if you type it in);
• your car’s make and model, and whether you can get your VIN (we do not ask you to type your VIN);
• the parts you find hardest to find, if you tell us;
• the time you signed up, and a note of whether you are in our launch area.

From your visit: our website host, Cloudflare, may collect basic technical information and visit statistics. We do not use advertising trackers on this site.

From WhatsApp: if you message us, we receive your number and your messages.

2A. If you use the MIMS app

• Part requests: your name, phone or WhatsApp number, email (if you give one), delivery area, the parts you ask for, and the full VIN of the car.
• Payments: if you pay by bank transfer, the name you give us for the account you paid from. We do not store card details.
• My Garage: the nickname, VIN, make and model of cars you save, together with your name and WhatsApp number if you have created a profile. We use this to match parts and to send tips made for your car.
• MIMS AI: the questions you ask and the answers given, saved without your name or number. Please do not type personal details into the chat.

This information is stored in Google Sheets and used for the purposes in section 3. We may contact you about your request by phone, WhatsApp or email.

3. Why we use it, and our legal basis

• To add you to the waitlist and to contact you on WhatsApp or by email about our launch. We do this with your consent, which you give by ticking the box on the form.
• To understand demand and decide where and which parts to launch with first.

We do not sell your data and we do not use it for third-party advertising.

4. Who we share it with

• Service providers that store or host our data: Google (the spreadsheet that holds waitlist entries), WhatsApp (messaging) and Cloudflare (website hosting). Some of them process data on servers outside Nigeria.
• Authorities, where the law requires it.

5. How long we keep it

We keep your waitlist details until you ask us to remove them, or for 24 months from the day you signed up, whichever comes first. Records we must keep for legal reasons may be kept for as long as the law requires.

6. Your rights

You can ask us to show you the data we hold about you, correct it, delete it, or stop contacting you, and you can withdraw your consent at any time. Email us or message us on WhatsApp and we will respond promptly. If you are unhappy with how we handle your data, you may also complain to the Nigeria Data Protection Commission.

7. Security

We limit access to waitlist data to the people who need it. No online service is completely secure, so we cannot guarantee absolute security.

8. Children

This waitlist is for adults. If you are under 18, please ask a parent or guardian to sign up instead.

9. Changes

We may update this policy as MIMS grows. The date at the top shows the latest version.

10. Contact

Email: mimscpa@gmail.com
WhatsApp: 0704 240 2011